Agent Policy

1. Marketing and Financial Support

* After issuing a general distributor certificate, Garantta Sensor will transfer all its regional clients to the distributor for transaction processing.

* Free assistance to distributors in building websites and uploading product information (product images/product e-catalog, etc.)

* Advertising subsidy: The 1% advertising subsidy has a maximum limit of $5,000. Proof of advertising expenditure (invoice, promotional screenshot) is required. The subsidy will be credited to your account as a deduction from the purchase price within 15 business days after verification.

* Sample Subsidy: The application process for a $500 samples is as follows: Agent submits application → Headquarters reviews → Samples are shipped after approval (samples do not need to be returned for orders exceeding $10,000).

* Exclusive Regional Protection: The scope of protection is subject to the agreement, and the protection period is consistent with the agency period. Unauthorized sales outside the designated region will result in the deduction of the current period's rebate, and in serious cases, the agency qualification will be terminated.

2. Sales and Training Empowerment

Regular Training Programs:

* Quarterly Product Webinars: Headquarters engineers explain new products and applications.

* Semi-annual Sales Skills Training: Sharing industry success stories and negotiation strategies.

* New Distributor Onboarding Intensive Week: Providing 5 days of intensive online/offline training on products, technology, and policies.

* Sales Toolkit: Providing ready-to-use multilingual product manuals, technical parameter tables, presentation slides, application case videos, and competitor comparison charts.

3. Technical and After-Sales Support

* Dedicated Technical Support Channels: Establishing a dedicated technical customer service email/ticket system for distributors, promising a response within 2 hours.

* Joint Technical Support: For major or first-time customer on-site issues, supporting the dispatch of headquarters engineers to collaborate with distributors to resolve problems.

After-sales Policy:

* Product Warranty Period: 24 months (excluding K-type thermocouples/grooved photoelectric sensors) and with whole-life technical support

* Replacement/Repair Process: Any quality issues within 24 months can be replaced at any time.

Steps: Fill out the faulty product replacement application form/provide product photos/product videos/faulty product order details → Pay the shipping cost for the replacement product (the replacement/repair application will be sent out within 7 business days after Garantta Sensor receives the faulty product)

4. Rebate Policy

The rebate is calculated on a calendar year basis, excluding tax, and can be deducted from the payment for goods or settled in cash (cash settlement will be subject to deduction of corresponding taxes and fees).

FAQ

 

 

01. Do agents need to pay a deposit?

NO need

02. Before becoming our agent, please answer the following 3 questions

What is your company's annual turnover? How many people do you plan to hire after becoming our agent? What is your planned investment budget?

03 . Who bears the shipping costs if the product is damaged during the warranty period?

The agent covers the return shipping cost, while the headquarters covers the return shipping cost for replacements/repairs.

04. Can I be your all-sensor catalog agent? Like photoelectric sensor, proximity sensor, safety light curtains, color mark sensor, and fiber optic sensor, etc...

Yes, sure, you can be our photoelectric sensor, proximity sensor, safety light curtains, color mark sensor, and fiber optic sensor's agent at the same time

05. If I were an agent, how many price discounts can I have

After becoming our agent, your purchase price will lower 20% than normal buyer